化学计量助手技术支持

Support for Stoichiometry: Lab Calc

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联系我们

如果你遇到应用问题、希望提供反馈或提出功能建议,请发送邮件至:cylmio@163.com

为方便排查,请在邮件中注明设备型号、iOS/iPadOS 版本、应用版本和问题现象;请勿发送密码或支付信息。

试剂库数据保存在哪里?

试剂记录、图片和设置保存在设备本机。重要数据请通过试剂库页面的“导出备份”功能自行备份。

如何恢复试剂库购买?

在试剂库解锁页面点击“恢复购买”。恢复购买只恢复永久解锁权益,不会恢复已经删除或未备份的本机试剂数据。

如何恢复试剂库备份?

进入试剂库页面,点击备份按钮并选择“导入备份”,然后选择此前导出的 JSON 备份文件。

如何切换语言?

点击应用首页右上角的语言按钮,可在简体中文和英文之间切换。

为什么应用请求照片权限?

照片权限只在你主动选择试剂图片或将计算表格保存到相册时使用。

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Contact Us

For app issues, general feedback, or feature requests, email cylmio@163.com.

To help us investigate, include your device model, iOS/iPadOS version, app version, and a description of the issue. Do not send passwords or payment information.

Where is reagent-library data stored?

Reagent records, photos, and settings are stored on your device. Back up important data using “Export Backup” on the reagent-library screen.

How do I restore my purchase?

Tap “Restore Purchases” on the reagent-library unlock screen. This restores permanent access only; it cannot restore deleted or unbacked-up local reagent data.

How do I restore a reagent-library backup?

Open the reagent library, tap the backup button, choose “Import Backup,” and select a previously exported JSON backup file.

How do I change the language?

Tap the language button in the upper-right corner of the app home screen to switch between Simplified Chinese and English.

Why does the app request Photos access?

Photos access is used only when you choose a reagent photo or save a calculation table image to Photos.